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  • Create Date November 12, 2025
  • Last Updated November 12, 2025

Customer Service Escalation Levels

We are committed to resolving your concerns. This document explains our customer service escalation path, a clear and transparent process designed to ensure every issue receives the appropriate attention and expertise until it is fully resolved.

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The National Agricultural Research and Development Institute (NARDI) the respect your concerns about privacy. This Privacy Notice applies to the personal data that we collect and handle for the purposes of maintaining and providing Bank-related information to visitors of this website. For the purposes of this Privacy Notice, “personal data” means any information relating to an identified or identifiable individual.