CUSTOMER FEEDBACK FORM

First Name

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Address

Contact Email Address

Gender*

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Services rating

Kindly rate our services using the following parameters on a scale of 1-5 (1-Poor, 2-Fair, 3-Good, 4-Very good, 5-Excellent).

	Quality of service	Turnaround time	Quality of reports	Overall service
	Quality of service	Turnaround time	Quality of reports	Overall service
Nutritional and Chemical Analysis
Shelf Life Testing
Food Safety Testing
Product Development
Process Validation
Test beds/Pilot Plant
Training
Sensory Evaluation
Nutrition Counselling and Health Screening
Consultancy
Water Analysis
Soil Analysis
Plant Analysis
DNA Analysis
Information dissemination

Following your encounter with NARDI, would you use NARDI services in the future?*

Yes

No

Would you recommend NARDI services to others? *

Yes

No

General suggestions*

State any suggestions/changes/improvements you would like to see with regard to NARDI’s operations.

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